Shipping & Delivery

At ESSO, we strive to ensure every order reaches you safely and on time.

Order Processing

• Orders are processed within 24 business hours after payment confirmation.
  
• Orders placed on Sundays or public holidays are processed on the next business day.

Delivery Timeline

• Standard delivery: 3–5 business days from dispatch.
• Delivery timelines may vary depending on location and courier availability.

Shipping Coverage

We currently deliver across India to serviceable PIN codes.

Order Tracking

Once your order has been dispatched, tracking details will be sent via email and SMS.

Delivery Attempts

Our courier partners will attempt delivery twice. If both attempts are unsuccessful, the order will be returned to us.

Failed Deliveries

Refunds for returned orders will be processed after deducting applicable shipping charges.

Delivery Delays

While we work with trusted logistics partners, delivery may occasionally be delayed due to weather conditions, natural disasters, public holidays, strikes, or circumstances beyond our control.

For any shipping-related queries, please contact: hello@drinkesso.com.